Frequently Asked Questions
Everything you need to know about Mayfly Outdoors fashion and gear.
What is the typical shipping timeframe for orders?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How do I ensure I select the correct size?
Each product page includes a detailed sizing chart with specific measurements. As our outdoor apparel is designed for layering, we recommend sizing up if you prefer a looser, more relaxed fit.
Are Mayfly Outdoors products sustainably made?
Yes, we prioritize eco-friendly manufacturing. Many of our garments utilize recycled polyester and organic cotton to minimize our environmental footprint while maintaining high performance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.
How should I care for my outdoor performance wear?
To preserve the technical properties of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.